National Office is committed to 100% customer satisfaction! We want you to love your purchase. If you are not completely satisfied, let us know and we will work with you to make it right. You may return your purchase withing 14 days of shipment date* WITH ORIGINAL PACKAGING.

  1. Email pa@nationaloffice.co.za with your order number to receive your return authorization. If item is defective or damaged in shipping, we will arrange return shipping. In all other cases, buyer is responsible for return shipping and may ship back the item using the carrier of his/her choice.
  2. We do not accept returns after 14 days from ship date
  3. If you believe your package was damaged in shipping, we require that you contact us within 5 days of delievry and we will work with you to quickly resolve the issue.
  4. To can cel an order, please contact National Office as soon as possible. If your ordeer has not been shipped, we will immediately refund your payment. If your order has shipped, we will refund your payment as soon as we have received the item(s) back from you and processed them ay our warehouse.
  5. All refund recipients will receive an email confirmation for their goods.